How to Cancel or Refund a Customer Payment (Mobile Terminal)

Introduction

This page explains how to cancel or refund a payment made by credit card, e-money, or QR code using a mobile terminal.

Please check your terminal model first: A920 or A920 MAX.
The model name is shown on the terminal.

If you use a countertop terminal, please check this page.

A920

How to cancel or refund a payment

A920 MAX

How to cancel or refund a payment